Refund policy

Last Updated: July 16, 2026

Items for sale by SKYLRK are only eligible for exchange for a defective or incorrect product, with the request being made within 7 days of the order being delivered. Please check size guides carefully - we cannot guarantee size switches from the original order. If we confirm that you have received a defective or incorrect product, and we have the correct item in stock, we will do our best to handle an exchange. Please be patient as the exchange process can take time. In the event that we do not have the item in stock, and we have approved your return of the item, we will issue a refund. Otherwise, all orders are final sale. 

To be eligible for a return or an exchange, (a) your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging, and (b) you must provide us with your original receipt. For footwear, the soles of the shoes must show no signs of wear in order for us to restock them. 

To start a return, please contact us by completing the form here, including your order number and the reason for your return so we can review the request. Please reach out to us using the email you used to place your order. For defective claims, our AI support agent will request photos.  https://skylrk.com/pages/contact

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Defective or Incorrect Items
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

A Note On Product Images
Please read the descriptions for your item(s). Computer monitors and phone screens can distort images and colors. Fabric/weight cannot be assumed from an image. We do not consider these differences a reason for return. 

Shipping Times
Pre-orders, high volume events or sales will give estimated shipping timeframes.
We may not be able to meet the original estimates due to factors outside our control including supply, transport and other unforeseen complications. Please note all pre-orders are final sale and shipping delays will not be a reason for refund or cancellation.

Non-Returnable Items
Certain types of items cannot be returned, like boxer briefs/underwear. We mark these items as final sale in the description. 

European Union Returns

Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need to provide us with your original receipt.

 

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at support@skylrk.com with the subject line "Refund Status."

Contact Us

If you have any questions about this policy or a return, please contact us at support@skylrk.com.